Who we are

Who we are

DAXEL Insurance is an underwriting agency that acts on behalf of market-leading insurers providing a comprehensive and customized solution to clients' changing needs in line with market dynamics.  

We are aware that time is of the essence, therefore our main objective is to offer the best solution in the shortest time possible while maintaining excellence in service. 

Your concern is our concern, that is why we provide continuous and personalized advice from the design of the product to an eventual claim. 

Our commitment to providing excellent customer service is the driving force behind our day-to-day operations.

Specialization and exclusive advice

At DAXEL we offer a personalized service model tailored to the customer's needs throughout the subscription and after-sales process, including the management of any type of incident.

Extensive and proven experience

We offer a higher level of access to the market based on our plausible experience with all the agents acting in the insurance sector. Our team has worked for years for large companies in the market, designing ad hoc policies and managing their claims with a personalized and committed service in the processing and resolution of claims.

Digitization

Key to our differentiating strategy is our commitment to innovation. We work with state-of-the-art information technology and our processes are digitalized, which allows us to provide business solutions in record time, provide technical and operational excellence in sales channels, as well as improve processes, reduce costs and increase customer satisfaction.

Agile and flexible operating model

Our operating model and processes are agile and flexible with short response times and tailored to specific client needs, including adapting to change and incorporating new emerging risks such as cybersecurity and sustainability.