DAXEL participated in the meeting organized by the European Insurance and Occupational Pensions Authority (EIOPA), the European Securities and Markets Authority (ESMA), the European Banking Authority (EBA) and the Comisión Nacional del Mercado de Valores (CNMV), on the occasion of the 10th Consumer Protection Day meeting, which took place in the emblematic Prado Museum.
During the event, crucial topics on trends and challenges that are transforming the world of finance and insurance, including cross-selling, cryptocurrencies and greenwashing , have been discussed.
We share with you some of our reflections on the topics discussed.
One of the highlights of the event was the emphasis that cross-selling can be a valuable tool for organizations when practiced responsibly. It reminds us of the primary obligation we have to ensure that customers are protected at all times.
We share the importance of ensuring that our recommendations to clients are in line with their needs and their particular circumstances.
It is our obligation to act in the best interest of our clients, providing them with clear and complete information on the options available and enabling them to make informed decisions.
Cross-selling is a strategic and valuable tool when used correctly. It is the obligation of all the actors in the sector to do it responsibly and with consideration for our customers.
The event also explored the challenging world of cryptocurrencies and their impact on finance. It discussed their advantages but also their risks and how these can affect the industry.
The cryptocurrency panel explained the importance of the new MiCa (Markets in Crypto Assets) regulation as an essential part for the regulation of the cryptocurrency market, thus expanding its security, as it includes rules for the monitoring of cryptotransfers, prevention of money laundering, market manipulation and consumer protection.
During the event, we explored the key aspects of this regulation and how it will affect operations in our sector.
The importance of continuing to work closely with greenwashing was recalled. The increase in demand for investment in companies with sustainability-related characteristics was followed by an increase in offers from companies claiming to have and apply a range of sustainability governance processes and tools.
There is a need to achieve full transparency in corporate compliance with respect to sustainability. As consumers demand more sustainable businesses, we are committed to offering products and services that truly reflect a full commitment to sustainability and ESG factors.
Customers and authorities alike demand transparency, accountability and ethics in our operations. We are determined to lead on this front and to set an example in the insurance industry.
At DAXEL we are committed to digitalization and sustainability, bringing regulatory compliance to the highest level of priority in order to provide responsible, innovative and efficient solutions to our customers.
